Last updated: March 10,2026

We want you to be happy with your purchase. If something isn’t right, here’s how we handle returns and refunds — simple, clear, and without the runaround.

Returns

You may request a return within 30 days of receiving your item.

To qualify:

• Returns are accepted within 30 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Some items may ship from different suppliers, so return instructions may vary.

Non‑returnable items

• Digital products and downloadable PDFs are non‑refundable.
• Personalized or custom items cannot be returned.
• Change‑of‑mind returns are not accepted for supplier‑fulfilled items.

Refunds

Refunds are issued to the original payment method once the return is received and inspected.
Shipping costs are non‑refundable unless the issue was our fault.

How to Start a Return

Use the Contact Page to send your order number, photos (if applicable), and a quick description of the issue. We’ll guide you through the next steps.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days with photos and your order number. We’ll replace the item or issue a refund — whichever makes the most sense.

Thank you for shopping at StellarVerse Emporium. We keep things transparent, fair, and human — always.